Timpanu Privacy Policy

Effective Date: 18th July 2024

Welcome to Timpanu!

At Timpanu, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and make purchases from our store.

1. Information We Collect

• Personal Information: When you place an order on our website, we collect your name, email address, shipping address, and payment information. This information is necessary to process your order and ensure delivery.
• Email Address: We collect email addresses for the purpose of processing orders and providing order updates. If you choose to subscribe to our newsletter, we will also use your email address to send marketing communications.
• Cookies and Tracking Technologies: Our website uses basic cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. This information helps us improve our website and services.

2. How We Use Your Information

• Order Processing: We use your personal information to process and fulfill your orders, including sending order confirmations and shipping notifications.
• Customer Support: Your information helps us provide customer support and respond to your inquiries.
• Marketing Communications: If you subscribe to our newsletter, we will use your email address to send you updates, promotions, and news about Timpanu. You can opt-out of these communications at any time by following the unsubscribe link in the email.
• Improving Our Services: We use cookies and tracking technologies to gather data about site usage and user preferences. This information helps us enhance our website and tailor our services to better meet your needs.

3. Sharing Your Information

• Fulfillment Partners: We share your shipping address with our fulfillment partners to facilitate the delivery of your orders. These partners are contractually obligated to protect your information and use it solely for the purpose of delivering your order.
• Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and email marketing. These providers are required to protect your information and use it only for the services they provide.

4. Data Security

• Protection Measures: We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and regular security assessments.
• Retention Period: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights

• Access and Correction: You have the right to access and correct your personal information. You can update your account information by logging into your account on our website.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the email or by contacting us directly.
• Data Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations. To request deletion, please contact us.

6. GDPR Compliance

• Legal Basis for Processing: We process your personal information based on your consent (e.g., for marketing communications), the necessity of processing for the performance of a contract (e.g., to fulfill your orders), and our legitimate interests (e.g., to improve our services).
• Data Transfer: If you are located in the European Economic Area (EEA), your personal information may be transferred to countries outside the EEA. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

7. Changes to This Privacy Policy

• Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and, if the changes are significant, provide a more prominent notice.

8. Contact Us

• If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [contact email].

Thank you for trusting Timpanu with your personal information. We are committed to protecting your privacy and ensuring a safe and enjoyable shopping experience.

Proud to be Timpanu. Proud to be you.

Timpanu Team